Privacy policy
Privacy -sensitive data or personal data is processed via our web store. Flamengolife considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.
In our processing we adhere to the requirements set by privacy legislation. That means, among other things:
Use of personal data
When visiting our web store we obtain certain information from you. That can be personal data. We only store and use the personal data provided by you in the context of the service you requested or that it is clear when it is clear that they will be provided to us to process. We use the following data for the purposes mentioned in this privacy statement:
As a person concerned you have the following rights: in accordance with art. 15 AVG has the right to request information about your personal information that we process, insofar as this information is described therein; In accordance with art. 16 AVG has the right to demand immediate correction of incorrect or incomplete personal data stored by us; In accordance with art. 17 AVG has the right to request removal of your personal data stored with us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of general interest, or
- for the event, exercising or defending legal claims is required; In accordance with Art.18 AVG, the right to request a limitation of the processing of your personal data, insofar as
- you deny the accuracy of the data;
- the processing is unlawful, but you refuse to erase it;
- we no longer need the data, but you do need it to set, exercise or defend legal claims, or
- has litigated against the processing corresponding art. 21 AVG; In accordance with art. 20 AVG has the right to receive your personal information you have provided us in a structured, current and machine -readable format or to request the transfer from another responsible person; The right to in accordance with art. 77 AVG to submit a complaint to a supervisory authority. As a rule you can contact the supervisory body of your usual residential or workplace or from our head office.kredietcheck Klarnindien You opt for Klarna as a payment method, then Klarna may carry out a credit check for the processing of payments collected for the processing of payments. You can object to this at any time. Access account environment With our customer account you can gain access to a management environment where you can set, specify and change data yourself.
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After your permission, we can inform you of third-party websites and via e-mail marketing of promotions, offers and campaigns from Flamengolife.
- We clearly state with which purposes we process personal data. We do this through this privacy statement;
- we limit our collection of personal data to only the personal data required for legitimate purposes;
- we first ask you for permission to process your personal data in cases where your permission is required;
- We take appropriate security measures to protect your personal data and that also demands of parties that process personal data in our assignment;
- We respect your right to offer, correct or delete your personal data on your request for inspection.
Use of personal data
When visiting our web store we obtain certain information from you. That can be personal data. We only store and use the personal data provided by you in the context of the service you requested or that it is clear when it is clear that they will be provided to us to process. We use the following data for the purposes mentioned in this privacy statement:
- Name and address data
- Telephone number
- Billing address
- E-mail address
- Payment data
- Gender
- Date of birth
- IP address
- Order history
- Nationality
As a person concerned you have the following rights: in accordance with art. 15 AVG has the right to request information about your personal information that we process, insofar as this information is described therein; In accordance with art. 16 AVG has the right to demand immediate correction of incorrect or incomplete personal data stored by us; In accordance with art. 17 AVG has the right to request removal of your personal data stored with us, unless further processing
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of general interest, or
- for the event, exercising or defending legal claims is required; In accordance with Art.18 AVG, the right to request a limitation of the processing of your personal data, insofar as
- you deny the accuracy of the data;
- the processing is unlawful, but you refuse to erase it;
- we no longer need the data, but you do need it to set, exercise or defend legal claims, or
- has litigated against the processing corresponding art. 21 AVG; In accordance with art. 20 AVG has the right to receive your personal information you have provided us in a structured, current and machine -readable format or to request the transfer from another responsible person; The right to in accordance with art. 77 AVG to submit a complaint to a supervisory authority. As a rule you can contact the supervisory body of your usual residential or workplace or from our head office.kredietcheck Klarnindien You opt for Klarna as a payment method, then Klarna may carry out a credit check for the processing of payments collected for the processing of payments. You can object to this at any time. Access account environment With our customer account you can gain access to a management environment where you can set, specify and change data yourself.
- Handling order
To be able to handle the order correctly, we use your name and address data. - Handling payment traffic
To be able to handle the payment of the order correctly, we use your payment details. - Communication
To make the communication regarding your order and/or other questions easy, we use your personal data/contact details. - Implementation of legal duty
In order to comply with our legal obligation, we will keep your order history including payment data within the statutory period. - Marketing (if permission)
To be able to provide you with personal offers, we use your personal data/contact details. This data is only used if you have given permission for this. - Fraud prevention
For fraud prevention, we make, if there is a legitimate interest, use of your IP address, address and payment details.
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After your permission, we can inform you of third-party websites and via e-mail marketing of promotions, offers and campaigns from Flamengolife.
Contact and newsletter
We offer the opportunity to ask questions through our web store through various channels (such as chat, e-mail, telephone, WhatsApp and social media). You choose which information you provide for this. The data that you send us is stored as long as it is necessary for the full answer and handling of your question. We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe.
PublicationWij does not publish your customer data.
Provision to third parties
We can pass on your data to our partners. These partners are involved in the implementation of the agreement and may under no circumstances use data for purposes other than we have stated. The safe processing of your data is guaranteed by means of a processor agreement between Flamengolife and the partner. Social media buttons are included in our web store. These buttons only provide a link and do not pass on personal data to third parties. With the possibility of logging in via a social media account, the e-mail address that belongs to the user account is passed on from the Social Media Party.
Cookies
When you visit our web store for the first time, a announcement is shown in which we explain why we use cookies (the cookie banner). Flamengolife uses 1st and 3rd Party cookies. Next use of our web store we will see as permission for the use of cookies. You are free to disable cookies through your internet browser. Keep in mind that it is possible that our website no longer works optimally. With third parties that place cookies, we have made agreements about the use of cookies and applications. Yet we have no complete control of what the providers of these applications do with the cookies themselves when they read them. For more information about these applications and how they deal with cookies, please refer to the privacy statement of these parties.
Google Analytics
We use Google Analytics to keep track of how visitors use our website. We have concluded a processor agreement with Google to make agreements about handling our data. Furthermore, we have not allowed Google to use the information obtained for other Google services. Finally, we let the IP addresses anonymize.
Security
We take security measures to limit abuse of and unauthorized access to personal data.
Retention periods
The personal data described above is stored for as long as necessary to handle your order (s), including a warranty, unless there is a legal obligation that requires longer to keep (such as the tax retention obligation).
Websites of third parties
This privacy statement does not apply to third -party websites. We cannot guarantee that these third parties handle your personal data in a reliable or safe way. We recommend that you read the privacy statement of these websites before using these websites.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended to regularly consult this privacy statement, so that you are aware of these changes.
Inspection and change of your data
For questions about our privacy policy or questions about inspection and changes to (or deletion of) your personal data, please contact us at any time via the information below. You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to have the processing of personal data limited by us. To prevent abuse, we can ask you to adequately identify you. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your internet browser. If the data is incorrect, you can request us to change the data or have it removed.
Dutch Data Protection Authority
Of course we are happy to help you further if you have complaints about the processing of your personal data. Pursuant to privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.
Cookie Policy
Flamengolife uses cookies and comparable techniques (hereinafter "cookies"). Cookies consist of a standard internet technology that makes it possible to store certain information and to unlock the user's system. Cookies can be read by both Flamengolife (1st Party) and third parties (3rd party). For example, by placing cookies we can remember the content of your shopping cart. As a result, we can show your personal offers that are tailored to your interests. Cookies cannot be used to identify people; A cookie is only able to identify a machine.
If you visit our website, we ask permission to place cookies. You can read what cookies these are and what they do in the overview below. If you do not accept cookies, you may experience problems during the ordering process. If this is the case, we would like to contact our customer service, so that we can still complete your order. Functional cookies may always be placed, even without permission. Do you not want to accept cookies? Then check in the help file of your internet browser how to block all cookies or how you ensure that you receive a warning before a cookie is stored.
Cookie overview
Functional cookies
This type of cookie ensures that the website functions properly and may be placed without permission. We use this type of cookie for:
- Flamengolife platform (1st Party): Remember these cookies, including your visit to our website, the content of the shopping cart, your data in the check-out, website settings (cookies, language and the like) and recently viewed products.
- Cloudflare (1st Party): This allows web traffic to be identified. This type of cookie does not store any data.
- Intercom (1st Party): In the case of a chat conversation, this shows the chatistory.
- Youtube (3rd Party): This type of cookie supports the video content of Flamengolife.
Statistical/analytical cookies
This type of cookie is used to measure certain parts on our website. Examples of this are how many visitors our website has had, which pages they view and how long they stay on a page. These results are converted into statistics and give us insight into the user -friendliness of the website. We use this type of cookie for:
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- Analytics (1st Party): We can distinguish users, recognize users during a new visit and measure the duration of a visit.
- Flamengolife platform (1st Party): This makes it possible to perform A/B tests with the aim of making the website more user-friendly.
Advertisement cookies
With this type of cookie, Flamengolife can show you an advertisement when you visit another website. We use this type of cookie for:
Tracking
- Doubleclick (1st, 3rd Party): This allows you to keep track of which advertisement has been shown, how many visitors click on the advertisement and it can be measured how many orders are placed via the advertisement.
- Bing Ads (3rd Party): This allows you to keep track of which advertisement has been shown, how many visitors click on the advertisement and it can be measured how many orders are placed via the advertisement.
- YouTube (3rd Party): This allows ads to be shown that are tailored to previous visits, specified interests or products viewed.
- Facebook (1st Party): This type of cookie is placed by Facebook and makes it possible to display advertisements on your Facebook account.
Tracking
With this type of cookie, FLAMENGOLIFE can identify you as a user on its own website, but also on that of third parties.
Interest cookies
- Commerce Connector (3rd Party): This allows you to determine whether the purchase on Flamengolife.nl is a result of intervention by "commerce connector". (This is a tool to show the availability of our range.)
- Shop2market (1st, 3rd Party): This allows you to determine which parties have contributed to a sale on Flamengolife.nl
- TradeTracker (3rd Party): This allows you to determine through which affiliate - a third party who has shown a flamengolife advertisement - visits our website.
Interest cookies
This type of cookie makes it possible to connect the content that we show you (also on another website) to your interests. This can be an advertisement that shows products that you have previously viewed or an advertisement that gives suggestions for similar products.
Also third parties who place cookies via Flamengolife try to get a picture of your interests. This is done by combining information about your current visit with information from previous visits to other websites. We use this type of cookie for:
Disable cookies
Also third parties who place cookies via Flamengolife try to get a picture of your interests. This is done by combining information about your current visit with information from previous visits to other websites. We use this type of cookie for:
- Doubleclick (1st, 3rd Party): This can use services from third parties to show advertisements to you, we can see whether you have clicked on an advertisement and it is possible to tailor advertisements to your interests based on your social media use.
Disable cookies
When you visit Flamengolife.nl, did you indicate that you accept cookies, but would you rather not do this? Then you can delete cookies via the help file of your internet browser. How this works, Read here.
Other technologies under "other technologies" fall different ways for storing data in the browser with a functional goal, such as Local Storage and Session Storage.
Other technologies under "other technologies" fall different ways for storing data in the browser with a functional goal, such as Local Storage and Session Storage.
- Flamengolife platform: This remembered the condition of some folding elements (folded out).
- Intercom: This keeps the chat application a session ID and the settings.